Category:Introduction
From HostedConsole Wiki :: Evo Technologies
About HostedConsole
The HostedConsole is a purely web based attendant console and exclusively designed for the purpose of “Call Handling” for Business
Centers/Shared Tenant/Executive Suite Market. Basically, the HostedConsole application is developed in such a way that it should
interact with the physical phone/handset (connected to the system) and provides the console web pages. And just by seeing an
incoming call on HostedConsole application screen, an operator quickly identifies the Caller information and to which client the
call is intended to. This is the beauty of the application.
The following are the key features of the application:
- Web based operator console for efficient call management
- Online scheduling system
- Online support ticket system
- Designed exclusively for VoIP enabled systems
- Compatible with all major browsers like Google Chrome, Internet Explorer (IE), Mozilla Firefox, and Safari
- No individual Desktop installation is required as HostedConsole application is hosted on an On Premise Server
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