Category:Getting Started

From HostedSuite

Contents 1 Welcome 2 First Steps 3 Screen Casts 3.1 Using the Console 3.2 Using the Admin Interface

Welcome

Getting started with HostedSuite is very easy.

If you have not already spoken with an Evo Technologies team member, please Contact Us to create a HostedSuite account.

Once you have obtained your account information, you can login to the main HostedSuite admin interface using the following link http://www.hostedsuite.com.

First Steps

After logging in to the admin interface for the first time, you will most likely want to Install the Telephony Server

To learn more about how to use the console see Using the Console

Screen Casts

You can also watch screen casts that show how to use the various features in the HostedSuite system.

We recommend watching the following screen casts in order

Using the Console

1. Logging in to console
2. Call Boxes
3. Greetings and Alert
4. Call Handling
5. Links and Forms
6. Updating Alerts and Statuses
7. Console Directory

Using the Admin Interface

1. Logging In
2. Web Navigation
3. Creating a client from start to finish
4. Reports
5. Regions
6. Tickets
7. Users